RVSS Mission Statement: Manage, maintain, and improve storm and wastewater systems to protect and preserve public health, quality of life, and economic vitality in our community.
Values: The core values of the organization are:
- System Integrity – The primary function of RVSS is to manage the sewer and stormwater infrastructure to ensure reliable service. This commitment ensures that we have state-of-the-art equipment and a proactive capital improvement plan.
- Customer Service – RVSS treats all of our customers with respect and honesty.
- Fiscal Responsibility – RVSS focuses on efficient operations and preventative maintenance to control costs and keep rates low while still providing excellent service.
- Environmental Protection – RVSS works to protect our natural resources in all aspects of our operations.
- Innovation – RVSS draws on the creativity of our employees to develop new and innovative approaches to doing our work.
- Empowered Employees – RVSS believes giving employees more responsibility improves efficiency and strives to engage staff to develop their individual talents and to participate in company decisions.
- Joy – RVSS believes that the work environment should be enjoyable.
Capacity, Management, Operations, and Maintenance (CMOM) Report