We received a notification from a customer who received an email from the sender Accounts Receivable with the following content:
C768284 Rogue Valley Sewer Services,
Please open the attached file to view your current statement.
Please confirm receipt of the invoice(s) listed and provide payment status as soon as possible since your account is currently overdue.
We appreciate your prompt attention to this.
Rogue Valley Sewer Services does not send emails regarding past-due balances, and we do not have an accounts receivable email account.
Remember, it is important to be sure an email is expected and from the source indicated before clicking on an attachment or link.