- Click 'Forgot Password' below the login area
- Enter the e-mail or cell number to which you’d like to have the reminder sent
- Click Submit
- You will receive an e-mail from noreply@xpressbillpay.com in your inbox
- If you did not receive an e-mail, check your spam or junk mail folder, or contact the payment site customer service at 385-218-0343
- If you did receive an e-mail, click on the 'Change Password' link in the email
- Enter your new password two times
- Click the button to change your password