We received a notification from a customer who received an email from the sender Accounts Receivable with the following content:
C768284 Rogue Valley Sewer Services,
Please open the attached file to view your current statement.
Please confirm receipt of the invoice(s) listed and provide payment status...
NEW ONLINE PAYMENT SYSTEM—Xpress Bill Pay—has been activated.
All payment card information must be re-entered into the Xpress Bill Pay Site. Neither the payment card information nor any selected options from the previous payment system will be moved to Xpress Bill Pay.
Rogue Valley Sewer Services (RVSS) reviews its rates every year to ensure that we are able to maintain a high level of service now and into the future.
Based on our rate analysis for this year we have recommendied an increase in single family rates from $25.50 to $27.00 per month in our core area. F...
This chart shows how the revenue from the base single family residential sewer bill is spent.
The portion effected by the Regional Water Reclamation Facility (Medford-Operated Treatment Plant) rate increase is the largest piece of the pie. With the large increase in treatment costs, we...